The purpose and objectives of the project: Accounting and taxation rules in Kazakhstan are constantly changing and difficult to understand. Not understanding those rules means risks from penalties to a closure of their business. The aim is to help businesses and at the same time to raise a profile of an accounting and outsourcing professions….

The purpose and objectives of the project: Old Spice in Kazakhstan faced a significant challenge due to low male deodorant category penetration, stemming from the belief that real men shouldn’t care about their scent. To overcome this, Old Spice developed campaign to resonate with the local market by introducing Cheena – a modern Kazakh male…

The purpose and objectives of the project: Description (not more than 320 characters) The main objective of this awards program is to support entrepreneurship as a driving force of economic development and to recognize outstanding representatives of private business in Kazakhstan. Implementation of the project: Description (not more than 400 characters) EY “Entrepreneur Of The…

The purpose and objectives of the project: Goal: Increase sales without losing customer and operator loyalty.Issues: Growing database and insufficient operators. Errors and turnover among staff. Contact volume limited by operator resources. High operational costs. Time wasted on non-potential clients Implementation of the project: The robot handles preliminary sales, while the operator finalizes them with…

The purpose and objectives of the project: The L&D Store, the Borusan Cat learning platform, which was developed by Borusan Cat with the aim of providing a unique experience leading to a sustainable learning culture. The LXP Learning Experience platform is an approach adopted by many companies around the world. Borusan Cat also quickly implemented…

The purpose and objectives of the project: The primary objective of the MyBPO portal solution is to revolutionize and streamline the HR management and administration processes by transitioning them entirely into an online format. This project aims to address the inefficiencies and delays often associated with traditional, paper-based HR documentation and administrative processes. Implementation of…

The purpose and objectives of the project: Coca-Cola Icecek Kazakhstan (Coca-Cola Almaty Bottlers) has been running the 3.2.1.Start! project for 9 years now wishing to support youth initiatives and create a community of active young people who are ready to contribute to the socio-economic development of the country. Since 2023, the goal of the project…

The purpose and objectives of the project: Ambition Zero Carbon project in Kazakhstan aims to enhance patient health and protect the environment by lowering carbon footprint. The company provides employees with electric cars, develops charging stations infrastructure, and tree planting. Direct stakeholders are AstraZeneca employees, and indirect stakeholders are city residents and the healthcare community….

The purpose and objectives of the project: Kazakhstan International School proudly presents its innovative partnership with Kolsai National Park, demonstrating our commitment to sustainable education and community engagement. This project promotes educational excellence and ecological stewardship by working collaboratively to provide beehive boxes to the National Park. Implementation of the project: At the heart of…

The purpose and objectives of the project: State statistics show that women in KZ remain less competitive in the local labor market. There are more unemployed women than men. Women’s wages remain 1/3 lower than men’s. A study of the potential of female entrepreneurship in the countryside, which we conducted in 2021 and 2023, reveals…

The purpose and objectives of the project: The old airport terminal can accommodate no more than 350,000 passengers per year, making a new, modern terminal essential for the region’s sustainable growth. The new terminal addresses the issues of overcrowding in the old terminal and insufficient infrastructure for expansion. The airport will be transferred free of…

Expert in nutritional biochemistry and functional nutrition, Ivan Adamidis Leaders have a lot on their plate – managing teams, making tough calls, and trying to keep everyone happy, including family (good luck with that one!). With all that responsibility, it’s no wonder stress likes to crash the party uninvited. But there are ways to not…

Mars is a major family-owned company that produces confectionery, food products, chewing gum, and pet food. Founded in 1911, Mars has become one of the leading players in its industry, thanks to innovative products, high quality, and a unique corporate culture. Arman Sutbayev, General Manager in Central Eurasia, Belarus, and Turkiye, shared the key principles…

Before telling you about our newest project in Almaty, it is necessary to give you some historical background. It all started two years ago, when we discovered there was a contest named ‘Jameson HOST; Make your dream come true, open your own bar’. As real dreamers, we jumped into the ‘last carriage’, and managed to…

The outsourcing market of accounting functions in Kazakhstan has enormous growth potential. According to the different estimates, nowadays only approximately 10% of companies in the country use outsourcing opportunities during business activity. In comparison, in the United States of America, this figure is more than 80%. Taking into account the forecasts of growth for Kazakhstan’s…

Dear EUROBAK Members, We are currently preparing for the publication of the printed Special Edition of World Monitor Magazine, which will focus on Corporate Social Responsibility (CSR) projects executed in 2023-2024. The materials included in this edition will serve as an effective business tool. The magazine has an exclusive circulation and will be distributed to:…

Taking off in Turbulence Conditions: Company Development and how METRO Support employees in building their careers. Could you please tell us a little bit about yourself, your career path, and your vision? This month marks exactly 15 years with METRO. I started as a coordinator in the buying department, spending my first six years developing…

Jeffery Smith, Head of Secondary School at Kazakhstan International School (KIS) sat down with World Monitor to discuss how their international students are using their educational experience to help bring sustainable solutions and make a positive difference. How did the idea to work with Kolsai Lakes National Park come about? Why did you choose to…

Education for a Global Community: Kazakhstan International School Opens in Astana Interview with Todd Flanagan, Head of Kazakhstan International School Astana Kazakhstan International School Astana – More than Academics! Welcome Todd. It’s so great to see you. Thank you for your time. It’s always great to have a conversation with the head of a school….

The World is Changing: Opportunities are Available for Those with Open Eyes An interview held with Tom Stansmore  Watch interview here Tom, could you tell us about yourself? I was born in New York, grew up and went to law school on the East Coast of the US. I spent my carrier advising companies on…

Understanding the Pulse of Consumer Behavior

Work-life balance has gained significant workplace prominence as the boundaries between professional and personal lives continue to blur.

First ever set of global reporting standards for ESG investors

The next week in Almaty will be held under the sign of the mining and metallurgical industry – from September 20 to 22.

The legendary taste takes on a modern twist, embodying the brand heritage and its aspiration for the future.

A momentous event unfolded for Almaty’s medical services – the opening of a new medical centre, Mediker Hospital International, setting a new standard in the quality of ultramodern medical services.

As a private clinic, iO recognizes the importance of continuous education in improving the quality of healthcare services by investing in annul training abroad for staff physicians.

Following several announcements in public media,1 it has been reported that Kazakhstan will monitor goods that are imported into the country for re-export, tracking them until they reach their final destination.

The modern world is changing at a faster pace than ever before. Students need educational opportunities that meet these needs and prepare them well for the future.

At present, many companies in Kazakhstan are reluctant to use cloud services. Most of them attribute this to the limitations imposed on the use of personal data and the ambiguity of the current legislation on other types of data. To address this issue, Kazakhstan needs to introduce innovative technologies, including those involving cloud solutions as this is what it lacks for a more dynamic development of digitalization in the country.

On behalf of the embassy of Switzerland in Kazakhstan we invite representatives of EUROBAK companies to participate in a seminar “Switzerland as a business location for innovative companies”.

Dear Ladies and Gentlemen, The Embassy of Switzerland in Kazakhstan and Switzerland Tourism have an honor to invite you to the seminar ”Switzerland. Medical tourism”, which will take place on June 8 at 11.30 at Mercure Almaty City Center Hotel, 53 Abylai Khan. During the event we will present different opportunities of health travel in…

Dear Ladies and Gentlemen, The Embassy of Switzerland in Kazakhstan and the Swiss Learning have an honor to invite you to the seminar ” Excellency of Education in Switzerland: Summer camps, Bachelor Programms in Luxury Brand Management and Hospitality Business”, which will take place on June 8 at 09.30 at Mercure Almaty City Center Hotel,…

Foreign investors, whether large multinational companies or smaller size regional investors, corporate or private investors, often consider in which country to invest and/ or establish its initial presence for the region as a whole.Quite often, they choose Kazakhstan out of the countries in Central Asia (which encompasses five countries: Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan),…

HISTORY AND DEVELOPMENT The contemporary history of Islamic finance around the world can be divided into three stages: a founding period during the 1960s, a formative period from the establishmentof the first Islamic bank (Dubai Islamic Bank) in the 1970s, and a development period from 1990 onward. The history of Islamic finance in Kazakhstan, on…

Welcome Dr Styles. Welcome to World Monitor magazine, which is an official partner for European Business Association of Kazakhstan. Thank you for asking me to do this interview. It’s a great pleasure. You represent the American Medical Centers, and today the American Medical Centers have almost 25 years of experience with the family medical services…

Kazakhstan International School – More than Academics! Interview with Ole Bernard Sealey, Head of Kazakhstan International School. Welcome OB. It’s so great to see you. Thank you for your time. It’s always great to have a conversation with the head of a school. And today we’ll talk about Kazakhstan International School. It happens that I…

Ambassador Alberti has an extensive experience in economic diplomacy and has worked for more than 9 years for the largest European utility as head of international institutional affairs.  During the interview we asked Ambassador to share about current projects between our countries, main tasks for the future development of mutual cooperation, and his first impressions…

During the interview, we asked Mr Ozhan on EBRD’s plans and future projects, prospects for developing a “green economy” and attracting foreign investment in renewable energy sources and some other topics.  

Please share your opinion on how the active lifestyle of people has adapted to the conditions of the quarantine? What solutions have people found for themselves who cannot imagine their life without sports? I think the quarantine showed us all how important sports and activity are in our lives. People, finding themselves in such harsh…

On November 19, Kommesk-Omir Insurance Company will celebrate its 30th anniversary. Today it is one of the largest insurers in the country. In anticipation of this much-celebrated event, Khanin Oleg, the Chairman of the Board of Kommesk-Omir, spoke about the company’s current activity and its prospects. What stages in the company’s development were the most…

On 1 July 2021, Kazakhstan introduced a new Administrative Procedural Code (APC), and in this article we will look at how it resolves administrative disputes between businesses and the authorities. Essentially, the new code replaces two conflicting documents and incorporates elements of the current Civil Procedural Code (CPC). Why were the changes made? What do…

Beeline Kazakhstan has become an official partner of the Aggregion platform in our country. What will it give to the market? A partnership has started, which will lay the foundation for the productive development of technologies in the field of big data in Kazakhstan. From this point onward, Beeline acts as an exclusive distributor and…

Marat Kozhakhanovich, it seems that logistics is one of the most popular areas of the economy and at the same time the most ‘undeveloped’ in terms of regulatory and legislative tools. Why do you think this is happening and how can this issue be comprehensively resolved? I do not agree with this wording. In the…

SANTO Company is part of the global European Polpharma Group. And, in addition to domestically produced drugs, the company’s portfolio also includes drugs produced not only at Polpharma sites, but also at other European companies. So, SANTO is not just a company that sells what it produces, but a company that seeks to provide the…

In August 2021, the Perrier-Jouet Champagne House introduced Perrier-Jouet Blanc de Blanc to the Kazakhstani market. Blanc de Blanc is a separate category of wine, with its own fans and ardent followers. Sommeliers like to sell it in restaurants and keep it in their private collections. Almost always Blanc de Blanc will cost 1,5-2 times…

World Monitor’s editorial staff spoke with Madina Abylkassymova, the Chairperson of the Agency for Regulation and Development of Financial Market (hereinafter – the “Agency”), on the adopted complex of anti-crisis measures against the backdrop of the coronavirus pandemic, ensuring the stability of the banking sector, on the results of an independent quality review of the…

The EUROBAK Talk online event, which has already become traditional and regular, pleased with an excellent opportunity to communicate and ask all your questions to His Excellency Ambassador of the European Union to Kazakhstan – Kestutis Jankauskas. World Monitor: It’s our honor and a pleasure to welcome to EUROBAK Talk His Excellency Ambassador Kestutis Jankauskas,…

Julie Kussidi, EUROBAK Executive Director conducted an Exclusive interview with Erlan Dosymbekov, EUROBAK Chairman, Managing Partner for Central Asia and Kazakhstan for Ernst & Young, and Kazakhstan Foreign Investor’s Council Association Chairman, with EUROBAK members who participated by asking their questions via Zoom. J.K. Thank you, Erlan, for taking this opportunity to be with us…

Air Astana, Central Asia’s leading carrier, is marking the 19th anniversary of its first commercial flight. Throughout these first 19 years, Air Astana has innovatively adapted to numerous challenges and successfully delivered the very highest standards of passenger service, safety, operational efficiency and environmental sustainability. Passenger numbers have grown from only 160,000 in 2002 to…

Today with us we have Eric Meyer U.S. Consul General in Almaty Kazakhstan. This is a great honor and a pleasure Eric to have you with us today and I’d like to thank you on behalf of the European Business Association of Kazakhstan and World Monitor magazine for accepting this invitation and giving our audience…

Haileybury Almaty and Haileybury Astana are British curriculum private schools in Almaty and Nur-Sultan, where education is built in the best traditions of British education. In the senior school in Almaty, pupils are prepared for Advanced Levels (A levels), and the International Baccalaureate (IB) Diploma Programme at Haileybury Astana. Both programs allow graduates to enrol…

The strategic approach of Philip Morris Kazakhstan (PMK) towards social projects is based on the UN Sustainable Development Goals and is aimed at supporting projects that help to improve the quality of life in local communities. The project ‘Center for the Development of Business Ideas’, which was launched in 2017, helps to solve the unemployment…

Today most pet shelters need consistent support. The noble idea of helping pets already exists, but good intentions without competent support and funding will not create the right conditions for these all-too-easy-to-overlook small creatures. In Kazakhstan, the idea of adopting pets is still gaining momentum. The Mars social campaign aims to address these challenges by…

According to some data from the Ministry of National Economy of the Republic of Kazakhstan, about five million Kazakhstanis belong to socially vulnerable groups of the population, many facing the problem of hunger. At the same time, according to the Food and Agriculture Organization of the United Nations, every year humanity gets rid of 1.3…

It’s been 120 years that Gedeon Richter, a pharmaceutical company founded in Hungary, has been contributing to women’s health. The company has gained significant information to share on the topic through this vast experience. In September 2020, Gedeon Richter KZ LLP introduced Kazakhstan Women’s Health (KWH) – a social, educational online project aimed at helping…

Action Literally is the Inclusive Theatre Laboratory where professional stage actors and directors, artists, musicians, non-professional actors, and special needs artists work together. There are ten special needs artists in the team, those are people living with autism and Down syndrome. The Action Literally team has more than 20 people, including visiting trainers. JTI Kazakhstan…

On 18 July 2020, SOCIALHACK – an online youth hackathon aimed at developing a mobile app for people with special needs – wrapped up in Nur-Sultan. Applications were accepted starting 30 June, and more than 205 young people registered for the hackathon in just two weeks. SOCIALHACK was a 48-hour online marathon, where 34 teams…

The coronavirus epidemic has become a hardship for the human race. For the first time in the last hundred years, people all over the world have become aware of the genuine threat to both their health and lives, which was brought about by the outbreak of a contagious disease. After joining an unequal battle with…

On 2 May 2020, one of the Sardobinsky dams broke through reservoirs in western Uzbekistan. As a result of the breakthrough, severe flooding impacted several villages in Kazakhstan’s Turkestan region, causing more than 31 thousand people from 14 populated areas to be evacuated. Many houses were destroyed, and hundreds of families were left homeless. In…

A new type of coronavirus, which is raging in the world and here in Kazakhstan, has overshadowed a number of other diseases, although patients suffering from various ailments still need help and support. In this difficult time, the leaders of the world pharmaceutical industry are not only working on the creation of vaccines and drugs…

For five years SKYMAX TECHNOLOGIES worked on a project, creating a network of storm direction sensors in Kazakhstan. In 2019, we successfully set up a system for monitoring lightning activity here, developed in partnership with German colleagues. It is the only lightning detection network capable of providing high-quality data. Precision in the detection of lightning…

Beeline Kazakhstan has set for itself a goal of transforming the culture of how company employees interact by creating continuous feedback through an ecosystem of user experience, measurement of involvement, e-NPS, internal CSI and customized internal research. Only a few years ago, an external provider was commissioned to measure staff involvement. At the same time,…

80% of all the Internet traffic in Kazakhstan is video streaming. 68% of the audience are Kazakh-speaking users. The year 2020 showed how much Kazakhs need licensed content, especially in Kazakh. And it has been a new challenge for ISPs. The mobile operator Beeline has been developing a digital TV called BeeTV for several years….

Continuing with its rich legacy, ARARAT opens another chapter in the centuries-old history of Armenian cognac-making, introducing new bottles and packaging of legendary cognac. The new ARARAT line is the most global and bright visualization of the brand in the last ten years. This new chapter sets the brand on a new level of international…

Invited as a guest to EUROBAK, please let us welcome Beeline Kazakhstan’s CEO, Yevgeny Nastradin. He discussed how the telco industry has gone through a difficult year in 2020, how nearly 4,000 employees of the company needed to return to the ‘work from home’ mode, what solutions were the most difficult, and why the company…

Today, it is difficult to overstate the importance of preschool and primary education. How does KIS approach this strategic challenge? That’s an interesting question. Every curriculum teaches students to read, write and do arithmetic, but not every curriculum focuses on teaching students how to think for themselves. As an IB school (International Baccalaureate), we emphasize…

One of the consequences of the pandemic-related oil price crash has been oilfield service financing cuts. In this article, we discuss the key conclusions from the recent Deloitte Research Centre review of the effects of oil market changes in 2020, as well as the prospects for global and Kazakhstan oil production, the financing of oilfield…

Growth is returning to the mining sector, but companies face a transformed competitive and operating landscape. The need to improve shareholder returns will drive bold strategies to accelerate productivity, improve margins, focus on tax planning and better allocate capital to achieve long-term growth. A brief description of major taxes applicable to mining companies in Kazakhstan…

Askar, on the SEC Almaty website and in the media there is much discussion about comprehensive support of local and foreign entrepreneurs. However, oddly enough, the number of people informed about the support and assistance programs available is not growing. As the Chairman of the Board, how do you plan to popularize this issue? How…

“Strategy without tactics is the slowest path to victory. Tactics without strategy is only a noise before a defeat “The Chinese philosopher Sun Tzu In mid-January 2021, Karagusova Gulzhana Dzhanpeisovna resigned from her post as chairwoman of the Finance and Budget Commitee for the Mazhilis of Kazakhstan’s Parliament. World Monitor’s editorial staff met with Gulzhana…

With Islamic banking’s active development in Kazakhstan as well as all over the world, Islamic banking products are becoming more and more popular and interesting. Today we will elaborate more on a relatively new investment instrument – Islamic deposits. If you think about how to save and multiply your money, then it is definitely worth…

Mr. Wuttke, please share your views on what signing the RCEP agreement means for the global community. Signing the Regional Comprehensive Economic Partnership (RCEP) agreement, and also the Comprehensive Agreement on Investment (CAI) between the EU and China, shows China’s willingness to engage with other countries and produce results, albeit ones that are limited to…

Prof. Christopher A. Hartwell, first of all we would like to congratulate you with a new position. Would you be so kind as to tell us about your tasks and duties, do you have a specific plan and strategy? Which program and projects are you planning to work on? You can read or watch a…

Historically, Sales Representatives were collecting sales data manually from every trade outlet. Sales data includes product representation, adherence to planogram standards and multiple internal KPIs. Due to large scale of manual work, data could come imprecise. The analysis of data usually took long time. Project objectives: Increase the quality and speed of sales data collection…

As part of Unilever’s Sustainable Living Plan, Domestos has committed to helping 50 million people gain access to a safe & clean toilet by 2030. Domestos conducts different projects in different countries globally since 2010. In respect of this global agenda, Domestos school program was launched here in Kazakhstan in 2016. Thousands of Kazakhstani schools…

300 people trained, 82 people employed, 61 people became sole proprietors. Since 2010, Philip Morris Kazakhstan LLP together with the Institution Polytechnic College, Progress has implemented a project to train adults with disabilities in professional skills in Otegen Batyr village, Ili district, Almaty region. The project also helps participants socialize, giving them the opportunity to…

The number of companies in Kazakhstan with foreign participation has grown 12% this year alone to 21.7 thousand by the start of autumn. Of these, 97.3%, or 21.1 thousand are small businesses; 1.5% (325 companies) are medium-sized business and 1.2% (260 companies) are large businesses, with the majority of them from Russia, Turkey and China….

Perhaps these are cocktails such as Daiquiri, Cuba Libre and Mojito. But how often do we think about what’s in these cocktails? They are united by one constant ingredient, this is rum. And not just rum, but Cuban rum. And today we’ll talk about a special Cuban rum. What makes it special? These are the…

LegalTech has truly found its niche in Europe and America, where a number of tools have been in use for roughly 20 years already, and in the last few years has begun to develop actively in the CIS. Nevertheless, Kazakhstan is still in the early stages of implementing the technology into legal processes. Despite LegalTech’s…

The first quarter of 2020 was not easy for businesses in any country in the world because of the COVID-19 pandemic. Companies faced the question of how to maintain business and consumer demand in quarantine. Those companies that, even without the current situation, were ready to provide services remotely and in advance took care of…

‘Industrialization 4.0’ is one of the main trends in the transformation of participants in the global economy, which means a departure from traditional industrial production to optimizing the company’s activities based on process automation, extensive data analysis, the use of innovative technologies, and artificial intelligence. What experience did SANTO gain by participating in a pilot…

Over the years of Independence, the inflow of foreign direct investment into the economy of Kazakhstan amounted to about $350 billion. In 2019, Kazakhstan managed to maintain the gross inflow of foreign direct investment at the level of 2018, a slight decline of 0.6% was recorded. Thus, according to the results of 2019, the gross…

Beneficiaries of the Project: 800 businesswomen, representatives of business support organizations and financial institutions, business development experts of 13 regions of Kazakhstan, plus 3500 on line visitors at designated e-platform. Amount invested: 80,000 euro Number of employees engaged in the Project: EBRD SME Finance & Development Team, external subcontractor The purpose of the project: support…

To capture the heart of every whiskey lover is a nearly impossible task in today’s over-abundance of trendy flavors and varieties. But Jameson has been doing exactly that since 1780. In 1780, a Scot by birth, but Irish in spirit, John Jameson founded his whiskey production in the center of Dublin. From the very beginning,…

The Enhanced Partnership and Cooperation Agreement, the main document framing relations between the EU and Kazakhstan, enters into force on 1 March 2020. It provides a reinforced and updated legal framework for further strengthening trade and economic relations, and development of bilateral relations in 29 key policy areas. A regular high-level platform for dialogue on…

Since January 1, 2020, a new financial regulator has been operating in Kazakhstan, which is directly subordinate and accountable to the Head of State, the Agency of the Republic of Kazakhstan for Regulation and Development of the Financial Market. The decree to reorganize the National Bank of Kazakhstan by spinning off an agency “On Further…

In light of the recent discussions at the World Economic Forum in Davos, Switzerland, where topics such as climate change, corporate social responsibility and corporate governance dominated, how can the AIFC comment on the opportunities provided by the Centre in the field of sustainable development including new for the country green finance? The agenda of…

The number of companies in Kazakhstan with foreign participation has grown 12% this year alone to 21.7 thousand by the start of autumn. Of these, 97.3%, or 21.1 thousand are small businesses; 1.5% (325 companies) are medium-sized business and 1.2% (260 companies) are large businesses, with the majority of them from Russia, Turkey and China….

LegalTech has truly found its niche in Europe and America, where a number of tools have been in use for roughly 20 years already, and in the last few years has begun to develop actively in the CIS. Nevertheless, Kazakhstan is still in the early stages of implementing the technology into legal processes.Despite LegalTech’s relatively…

The first quarter of 2020 was not easy for businesses in any country in the world because of the COVID-19 pandemic. Companies faced the question of how to maintain business and consumer demand in quarantine. Those companies that, even without the current situation, were ready to provide services remotely and in advance took care of…

‘Industrialization 4.0’ is one of the main trends in the transformation of participants in the global economy, which means a departure from traditional industrial production to optimizing the company’s activities based on process automation, extensive data analysis, the use of innovative technologies, and artificial intelligence. What experience did SANTO gain by participating in a pilot…

What are the steps to mitigate the negative impact on the investment climate and what package of measures to improve the investment climate does the Ministry plan to take?The global pandemic, which is opposed by the whole world, has affected all types of economic activity and has made adjustments to people’s usual lives. At the…

The Enhanced Partnership and Cooperation Agreement, the main document framing relations between the EU and Kazakhstan, enters into force on 1 March 2020. It provides a reinforced and updated legal framework for further strengthening trade and economic relations, and development of bilateral relations in 29 key policy areas. A regular high-level platform for dialogue on…